Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center Section

  • In the Web Hosting Control Panel you will find an exhaustive Help Center section featuring multiple help articles and regularly asked questions. They are contributed by our support team of professional technicians. Just type in your question and our intelligent platform will return the most suitable answer.

  • Top quality support service
  • Tutorial Videos

  • We have prepared a selection of step–by–step video tutorials that visually show how to handle a typical problem connected to your cloud web hosting account. You’ll find the how–to video clips in the Help Center section.

  • Intuitive help center
  • A 60–Minute Response Guarantee

  • With all our semi–dedicated servers, we offer a 24–7 help desk service with a one–hour response time guarantee. A group of trained technicians will be online for you to respond to all the questions that you might have. During non–busy hours, a reply will be given in even less than 20 minutes.