Q: Why do I need to move my web site? What does website migration include?
A: When your current hosting provider can no longer answer the requirements of your site, or when you undergo continuous downtime, or if you are forced to wait for hours for the customer service team to reply to you, it may be a smart idea to switch your provider, i.e. to migrate all the files for your websites along with your databases from your present provider to your new provider. At Adjare-Boateng Hosting, we know that this can often be hard and time–consuming. That’s why we’ll accomplish all that for you for free!Our highly proficient technical staff will migrate your website content from your present hosting provider to us. Our technicians have extensive experience with website migration and are able to handle anything – from a customary WordPress–based weblog or Joomla™–driven website, to a highly complex, custom–built application.
Q: Web site migration seems like a lot of work. How much time does it take?
A: We try to accomplish all web site migrations ASAP. However, we don’t have a fixed time frame for website migrations. There are certain aspects that you have to take into consideration – the very size of your site and the workload of our web site migration team, etc. We always strive to implement each migration within 48 hours. With smaller–sized web sites, our team usually manages to finish within 24 hours.
Q: What data will I be required to provide to your Website Migration Department?
A: We will require the login details for your old hosting provider’s Control Panel along with the site’s name (domain name).
Q: My old web hosting account has sensitive data inside. How can I trust you?
Q: Will my website be unavailable during the transfer?
A: Your website will work just like it did before with your old web hosting provider. As soon as we are done with the migration, your web site will be configured to work on our web hosting platform and we’ll ask you to preview it. If it is functioning correctly, all you will have to do is change the name server records corresponding to your domain. Your web site will be transferred to us without any downtime whatsoever.
Q: Will my current web hosting provider know that I’m leaving them?
A: While we transfer your web content, your hosting provider won’t be aware of the migration at all. We will never get in touch with them in any way.
Q: Which hosting providers can you transfer content from?
A: We support all Linux–driven web hosting platforms. Basically, if we can access your Control Panel, we’ll be able to migrate your site.The only platforms that we do not support are closed–source website management platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.